China eCommerce: How JD.com is taking eCommerce Logistics to the Next Level

When I moved to Shanghai 2 years ago, it was “in vogue” for 外国人 (foreigners) to order an air-purifiers for their homes, given the “noise” around Air Pollution doing the rounds in the local media. So with the help of a Chinese friend, I ordered an air-purifier on JD.com early morning at 9 AM on a weekday. And that being my first eCommerce order in … Continue reading China eCommerce: How JD.com is taking eCommerce Logistics to the Next Level

TalkingTails, Retail Customer Engagement and other stuff!

I’ve largely been off blogging at TalkingTails for a while. There were a whole lot of movie reviews, food reviews, and travel reviews that I used to blog about, but a lot of that seems to have dried up. Mostly work-related travel, long hours and married life are the factors I attribute this to. These have clearly managed to keep me away from my most interesting (and probably also most … Continue reading TalkingTails, Retail Customer Engagement and other stuff!

Money2020: Quite a confluence & Capillary’s InStore launch

The thing about a conference like Money2020 is pretty much the fact that there a few conferences that are fairly broad in subject matter and audience. It lies at a very interesting cross-road that brings together people from the 4 very key areas that affect everyday commerce – Retail, Banking, Technology and Marketing. With leading companies (both large corporates, as well as innovative companies) that … Continue reading Money2020: Quite a confluence & Capillary’s InStore launch